Archives: Articles

Monitor Failure Saying that it Cannot Connect to Port 5985

Windows monitoring & management now requires that WinRM (Remote PowerShell) is enabled on your Windows servers. If you get a failure message from a monitor saying that it cannot connect to port 5985, you must enable WinRM on the target server by running the PowerShell command “winrm quickconfig”. Note: For legacy Windows machines like 2008 R2 please check […]

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Using RDP Mouse and Keyboard

Select RDP in Windows Move the cursor using the Ring Select Keyboard Long click indicated by Green Ring Select Mouse Click Toggle Select Alt Keyboard Select Minimize and Disconnect A How To Video on using RDP mouse and keyboard in ITmanager.net: Still have questions? Call us at: 1-800-371-4841 Send us an email: support@itmanager.net Submit a support […]

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Adding an RDP Connection to a Windows 2008 Machine

Select the + in the top right hand corner Select Windows Remote Desktop Fill in required information and save Select RDP A How To Video on adding an RDP Connection to a Machine and performing some SSH commands in ITmanager.net: Still have questions? Call us at: 1-800-371-4841 Send us an email: support@itmanager.net Submit a support request and […]

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Adding an SSH/Telnet Connection

Select the + in the top right corner Select SSH/Telnet/Console Add connection information and save A How To Video on adding a SSH Connection and performing some SSH commands in ITmanager.net: Still have questions? Call us at: 1-800-371-4841 Send us an email: support@itmanager.net Submit a support request and we will get back to you as […]

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When Adding a New Ping, HTTP or TCP Monitoring Notification, What do the Start Notification and Repeat Notification Settings Mean?

When adding a new Ping, HTTP or TCP monitoring notification, click “Add new..” under the NOTIFICATIONS section. The Start notification field lets you input the number of failures you want to happen before ITmanager.net sends you the first notification. The default is 1. The Repeat notification field lets you input the number of following failures after […]

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Monitoring Notification Options

ITmanager.net can be configured to receive downtime, slow response, errors and uptime notifications by email, SMS, Android push, iOS push or via PagerDuty. Configuration for notification delays, repeat notifications as well as dispatch notifications to other admins is possible as well.   Email Notifications Receive an email for every downtime, slow response, error and uptime notification. […]

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Setting Up an SNMP Monitor

1. Open ITmanager.net and select the Monitoring icon. 2. Select the Add Monitor(+) in the top right corner. Then click on SNMP 3. In the configuration settings see the “Monitor Metric” for Network Usage and Storage 4. If Custom is selected, the OID(Object Identifier) number of the item to monitor custom values is needed Still have […]

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Setting Up A Customer Monitor

With the ITmanager.net Custom Monitoring API you can monitor any value on almost any server and be notified if the server goes down or the value changes outside of normal parameters.  In order to do this you must implement an HTTP server using your preferred web technology that returns a simple JSON object.  The ITmanager.net […]

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Network Monitor and Setting it up

Network monitors will notify you when an entire remote network is not responding. This allows for a reduced number of redundant notifications to occur when a remote network goes down as well as makes it much more customizable.   Setting up a Network Monitor Click on the Monitoring icon (in this screen shot at the […]

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Monitoring a Server in a Different Subnet

When setting up a monitor on a server that is in a different Subnet the ITmanager.net Enterprise Server may be blocked by a Firewall.  The solutions to this is to set up pre-config’d WMI ports in Windows Firewall which will then allow the connection. Still have questions? Call us at: 1-800-371-4841 Send us an email: support@itmanager.net […]

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