Archives: Articles

Log4j and ITmanager.net

We are happy to help answer your Log4j concerns. None of our backend systems run java thus we are not affected by Log4j, all our backend systems run on nodejs. Our Android app uses java, but it does not use the Log4j library, it instead uses native Android logging, as well the Android OS does […]

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Setting up a Monitor Using a PowerShell Command

Setting up a Monitor Using a PowerShell Command. We support monitoring using PowerShell commands.  To do this simply click “Add Monitor” then “Windows”, then select Metric “PowerShell Command”.   Then fill in the Command field. In the above example we monitor for a “specific string” in the Event Logs. Here is the example PowerShell command […]

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How to Monitor Event Logs

How to Monitor Event Logs We support monitoring Windows Event Logs,  but right now the UI will only allow you to monitor for Error events in the log files.  To do this simply click “Add Monitor” then “Windows”, then select Metric “Event Logs”.   Then fill in the Event Logs field. In above case we […]

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“Cannot Connect To API.” Error Troubleshooting

When installing the ITmanager.net Enterprise Server, if you encounter an error message saying “Cannot connect to API.”, such as below, please try the following steps: Solution 1: Make sure the computer is connected to the internet. Try connecting to www.itmanager.net from that computer and see if it connects. Solution 2: Make sure the date/time on […]

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How to Add Dell iDRAC to Your List of Services

Note: 1. To add the Dell iDRAC Service click the “+” button in the top right corner. You will see this dropdown list: 2. Click on the Dell iDRAC option. 3. Configure your Dell iDRAC settings. Note: In the field “Connect to Private Network” choose the ITmanager.net Enterprise Server you have setup, if you have […]

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How to Add HP iLO to Your List of Services

Note: We only support HP Generation 8 or higher server with iLO 4 or higher To add the HP iLO Service click the “+” button in the top right corner. You will see this dropdown list: 2. Click on the HP iLO option. 3. Configure your HP iLO settings Note: in the field “Connect to […]

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Uninstall the ITmanager.net Linux Enterprise Server

How to uninstall the ITmanager.net Linux Enterprise Server: In the ITmanager.net install folder there is a script called “uninstall” It should be located in /opt/ITmanager.net/uninstall Still have questions? Call us at: 1-800-371-4841 Send us an email: support@itmanager.net […]

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Setting up the Enterprise Server from the Command Line

  Setting up the Enterprise Server from the Command Line To install the ITmanager.net Enterprise Server from the command line and configure it automatically, simply enter the following command: ITmanagerInstall.exe /VERYSILENT /login=YOUREMAIL /password=YOURPASSWORD /name=SERVERNAME YOUREMAIL: Is the account you signed up for ITmanager.net with, this option is required. YOURPASSWORD: Is your ITmanager.net account password, this […]

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Monitor Failure Saying that it Cannot Connect to Port 5985

Windows monitoring & management now requires that WinRM (Remote PowerShell) is enabled on your Windows servers. If you get a failure message from a monitor saying that it cannot connect to port 5985, you must enable WinRM on the target server by running the PowerShell command “winrm quickconfig”. Note: For legacy Windows machines like 2008 R2 please check […]

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Using RDP Mouse and Keyboard

Select RDP in Windows Move the cursor using the Ring Select Keyboard Long click indicated by Green Ring Select Mouse Click Toggle Select Alt Keyboard Select Minimize and Disconnect A How To Video on using RDP mouse and keyboard in ITmanager.net: Still have questions? Call us at: 1-800-371-4841 Send us an email: support@itmanager.net […]

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