Archives: Articles

Monitor failure saying that it cannot connect to port 5985

Windows monitoring & management now requires that WinRM (Remote PowerShell) is enabled on your Windows servers. If you get a failure message from a monitor saying that it cannot connect to port 5985, you must enable WinRM on the target server by running the PowerShell command “winrm quickconfig”. Note: For legacy Windows machines like 2008 R2 please check […]

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Using RDP Mouse and Keyboard- Video

In this video we will be demonstrating how to use the mouse to drag and right click, as well as using the keyboard, alt keyboard minimizing the screen and disconnecting: […]

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Adding an RDP Connection Windows 2008 machine- Video

In this video we will add an RDP Connection to a Machine and then perform some SSH commands with ITmanager.net: […]

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Adding a SSH/Telnet Connection- Video

This video demonstrates how to add an SSH connection on ITmanager.net: […]

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When Adding a New Ping, HTTP or TCP Monitoring Notification, What do the Start Notification and Repeat Notification Settings Mean?

When adding a new Ping, HTTP or TCP monitoring notification, click “Add new..” under the NOTIFICATIONS section. The Start notification field lets you input the number of failures you want to happen before ITmanager.net sends you the first notification. The default is 1. The Repeat notification field lets you input the number of following failures after […]

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What are the Monitoring notification options?

You can configure to receive downtime, slow response, errors and uptime notifications by email, SMS, Android push, iOS push or via PagerDuty. Configure notification delays, repeat notifications as well as dispatch notifications to other admins on your team. Email Notifications Receive an email for every downtime, slow response, error and uptime notification. SMS Notifications Receive an […]

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Setting Up an SNMP Monitor

1.Open ITmanager.net and select the Monitoring icon. 2. Select the Add Monitor(+) in the top right corner. Then click on SNMP 3.In the configuration settings we have hardcoded the “Monitor Metric” for Network Usage and Storage as these are the most common. 4. If you select Custom you will have to know the OID(Object Identifier) number […]

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Setting Up A Customer Monitor

With the ITmanager.net Custom Monitoring API you can monitor any value on almost any server, and be notified if the server goes down or the value changes outside of normal parameters.  In order to do this you must implement an HTTP server using your preferred web technology that returns a simple JSON object.  The ITmanager.net […]

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Network Monitor and Setting it up

Network monitors will notify you when an entire remote network is not responding. This replaces the current functionality which sent a notification from every monitor on the remote network. This allows us to reduced the number of redundant notifications which occur when a remote network goes down, but also makes it much more customizable.   […]

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Monitoring a Server in a different Subnet

When setting up a monitor on a server that is in a different Subnet the ITmanager.net Enterprise Server may be blocked by a Firewall.  The solutions to this is to set up pre-config’d WMI ports in Windows Firewall. This will then allow the connection. […]

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