We are pleased to officially announce the ITmanager.net and PagerDuty integration! PagerDuty, an operations performance platform, delivers visibility and actionable intelligence across the entire incident lifecycle. This platform assists businesses by improving their reliability and resolving critical incidents faster with custom SMS, phone call, email and push notifications.
The latest releases of the ITmanager.net mobile clients all support monitoring so that our service can proactively tell you when one of your servers has gone down. Now that we have added integration with the PagerDuty API, companies who use the PagerDuty service can deliver notifications to their on-call IT Technicians via PagerDuty.
This integration followed a large number of requests for integrating ITmanager.net with PagerDuty, as many IT administrators are currently using PagerDuty to coordinate the delivery of notifications and coordinate a response. Integrating ITmanager.net notifications with delivery through PagerDuty was an easy decision, since it adds value to both services by helping IT departments respond faster to IT incidents.
Setting up PagerDuty as your delivery mechanism for ITmanager.net notifications is a three step process. The first step is to obtain a PagerDuty API key from the PagerDuty website. The second step is to paste the PagerDuty API key into your ITmanager.net mobile client or web app. The third step is to edit each ITmanager.net monitor to enable PagerDuty notifications.
Detailed instructions can be found in our PagerDuty integration guide.