Features


Manage IT Anywhere

With ITmanager.net you can securely manage and monitor all your servers using a single dashboard from our innovative HTML5 web interface or our native iOS and Android apps.


Features

Read our management, monitoring or security features.


Manage

Monitor

Security


Supported Management Features

Manage physical, virtual, or cloud based servers.

Windows

Web Interfaces

XenApp

Amazon Web Services

Active Directory

VMware

SSH/Telnet

BlackBerry Server

Exchange

Hyper-V

VNC/RDP/ARD

Network Tools

Office 365

XenServer

Google Apps

Custom API Services

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Windows

Manage or view the services running on a Windows computer. Shutdown or reboot Windows computers. Connect and remotely control Windows computers using Remote Desktop Protocol.

System Information

Domain; Windows Edition; System Description; Uptime Information

File Explorer

Browse, Create, Edit, Delete, Move, Copy files and folders as well as disk usage

Services

View the Status; Start, Stop, Pause or Resume Windows services

PowerShell

Run any PowerShell commands with a full interactive command prompt

Sharing

Manage shared folders, sessions and open files

RDP

Connect with RDP to view the screen; Control the keyboard and mouse

Task Manager

View Processes, Memory Usage, CPU, Kill Processes

Task Scheduler

View, run and manage tasks as well as view job history

Shutdown & Reboot

Shutdown or Reboot Windows computers in one step

DHCP Manager

Manage Leases, Options, Scopes, Pools, Reservations, Allow and Disallow Filters

Printer

View and Delete Print Jobs

Event Viewer

Diagnose issues by viewing Event Logs

DNS Manager

View and Delete DNS entries

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Active Directory

IT administrators can perform Active Directory management tasks from anywhere to manage Users and Groups on their Windows domain.

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Exchange

The ITmanager.net service allows you to manage your Windows Exchange servers from any mobile or desktop device. Among many other features, you can create, disable and remove mailboxes and distribution groups, and add or remove email addresses from mailboxes and distribution groups. You can also view mailbox sizes and change user mailbox, as well as send, receive and warning quotas. You are also able to enable or disable both out-of-office auto-reply and message forwarding and you can view message queues, and remove messages with NDR’s.

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Office 365

ITmanager.net now supports managing Microsoft Office 365 inside our unified administration console. You can create, edit and delete Users or Groups. You can also add and remove Users from Groups. You can also reset passwords, assign licenses and view license usage remotely from your mobile device.

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Web Interfaces

Any device with a web-based user interface can be accessed and managed using ITmanager.net. This includes routers, switches, network-attached storage devices, printers as well as many other devices, equipped with their own web-based user interfaces.

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VMware

Manage both vCenter Servers and standalone ESXi Hypervisor servers using ITmanager.net. Browse your network by Hosts, Virtual Machines or Datacenters. The vCMA server is not required.

Manage VMs

Power Off and On, Suspend, Resume, Reset & Shutdown VMs

ESXi & vCenter

Support for ESXi vSphere Hypervisor and vCenter Server

Manage Hosts

Reboot, Shutdown, Connect, Disconnect, Enter/Exit maintenance mode

Snapshots

Take Snapshots; Revert to current Snapshot

Status & Screenshots

Virtual Machines Lists show Screenshots, Status and Alarms

Monitor Hosts & VMs

View memory, CPU and Storage Usage of Hosts and VMs

Alarms

View and Dismiss Alarms & Alerts

VMware 4.0+

ITmanager.net supports VMware 4.0 and above

Browse Networks

Browse networks by Hosts, Virtual Machines or Data centres

Remote Console

Connect to Remote Console with RDP, SSH or VNC

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Hyper-V

With Hyper-V manager you can view Virtual Machine statuses, screenshots, start, stop and reboot VM’s from anywhere using your iPhone, iPad or Android device.

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XenServer

Use XenServer from your mobile device to restart virtual machines and securely connect to the VM consoles.

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XenApp

Connect to XenApp and XenDesktop to disconnect or logoff sessions, manage applications and machines.

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SSH/Telnet

SSH and Telnet connections from anywhere. Connect to a remote terminal console to Unix, Mainframes or Routers and run any program or commands on the terminal.

Terminal Emulation

Support for VT100, VT220, VT320, XTerm Color protocols

Manage UNIX

Connect to and control Unix servers

Keys & Controls

F1-F10; Arrows, Tabs, ESC, Pan, Zoom, Copy and Paste

Routers & Switches

Connect to and Control Routers, Switches and other network elements

Customizable

Define Port Number, Window Size, Screen Color, Landscape or Portrait

Private Key

SSH Private Key Authentication for greater security

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VNC/RDP/ARD

A full mobile suite of VNC, Windows Remote Desktop and Apple Remote Desktop clients. Connect to your computers, see the screen, control the mouse and keyboard from anywhere.

VNC

Connect to any computer running a VNC server

Screen Control

Zoom in or out; Traverse the screen by panning

RDP

Connect to Windows computers and servers with Remote Desktop Protocol

Keyboard Control

Left Click, Right Click and Drag Mouse actions are all supported

Mouse Control

Supports Username, Password and Domain Authentication

ARD

Connect to and control Macs with Apple Remote Desktop Screen Sharing

Authentication

Full Keyboard includes F1-F10, Arrows and Windows Keys

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Google Apps

Manage users, organizations, groups, domain settings, reports, usage graphs and audit logs from anywhere with ITmanager.net.

Organization & Users

Create, Delete, Suspend, View, Restore Users; Reset Passwords and more

Manage Groups

Create, Delete, or Edit Groups; Modify Members; Manage Access Levels

Domain Settings

Change your Domain Settings

Reporting

View Current Usage Graphs and Audit Logs

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Amazon Web Services

View, analyze and instantly control your Amazon AWS environment. Remotely manage EC2, S3, Identity and Access Management (IAM) and Elastic Beanstalk.

Amazon

Manage EC2

View, Start, Stop; Assign IP’s; Terminate or Reboot EC2 Instances

EC2 Console

View EC2 Console Logs and Graphs; perform SSH Connections

IAM Users

Create and Edit Users; Manage Passwords Policies & Access Keys

S3 Buckets & Files

Browse, Open, Rename & Delete Buckets or Files; Edit Permissions

IAM Groups

View and Edit IAM Group Membership

Elastic Beanstalk

Restart, Terminate, Rebuild, Swap, View Event Logs & Graphs

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Blackberry Enterprise Server

Use ITmanager.net to administer your BlackBerry Enterprise Server 5.x or 10 installation. Securely and remotely manage users, devices, groups, IT policies and more.

BlackBerry Enterprise Server

Manage Users

Create/Delete, Set Passwords, Assign Emails and Software Configs

Manage Devices

Wipe, Lock, Remove or Set Passwords for Devices

View Status

View Server and BES Instances Status

Manage Groups

Add and Remove Users from Groups

BES 5.x & 10

Manage multiple BES (5.x & 10) Instances simultaneously

Manage IT Policies

View IT Policy Rules; Set User or Group IT Policies

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Network Tools

An integrated suite of diagnostic tools for remotely identifying and isolating network and server issues. Includes ping, traceroute, Whois, DNS lookup, subnet calculator and network scanner.

Ping

View data with handy graphs and statistics

Traceroute

Live Trace of multiple Routes

Subnet Calculator

Quickly Calculate Subnet Masks

Whois

Perform Whois Queries against Domains

Network Scanner

Find servers to manage automatically; Send Wake-On-Lan Packets

DNS Lookup

Query DNS Records like dig and lookup

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Custom API Services

ITmanager.net now supports custom API integration. You can now integrate your own custom management UI into the ITmanager.net app quickly and easily with just a little bit of server-side code. You can integrate any service that you want into the ITmanager.net UI.

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Supported Server Monitoring

Monitor your servers using your choice of Ping, HTTP or TCP Ports with ITmanager.net available on iOS, Android and BlackBerry.
You can even get notifications and reports of server downtime right to your Apple Watch.

Ping Monitoring

Be notified the moment a server is no longer responding

Custom API Monitoring

Custom design your own monitors using our new custom API integration

HTTP Monitoring

Check if a website is down or returning the incorrect response

Detailed Monitoring Reports

Response time graphs, downtime events and drill down to view individual server responses

TCP Monitoring

Monitor specific ports such as monitoring an email (smtp) server on port 25

Notifications

Receive downtime, slow response, errors and uptime notifications by email, SMS, Android push, iOS push or to your Apple Watch

Enterprise Server

Monitor servers found on your private network behind your firewall using our Enterprise Server

Notification Options

Configure notification delays, repeat notifications as well as dispatch notifications to other admins on your team

SNMP Monitoring

Monitor your network status with SNMP monitoring

PagerDuty

Integration with PagerDuty allows you to dispatch downtime notifications to the current on-call Network Administrators

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Supported Security Features

Manage IT from anywhere. Anytime.

Enterprise Server

Keychain

Audit Logging

Two Factor Authentication

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Enterprise Server

The ITmanager.net service allows you to securely monitor and manage your remote servers by using our recommended Enterprise Server whether you’re on a remote WiFi network or a cellular connection.

The Connector uses an SSL VPN connection back to your networks.

The connection is encrypted twice; once by our SSL VPN and then again by the management protocol used to manage your servers.

For example, the management protocol may be SSH or HTTPS depending on the service being managed.

Benefits of the ITmanager.net Enterprise Server:

  • No VPN software or hardware required
  • Secure SSL connections
  • No firewall changes or agents to install
  • Supports multiple users
  • Supports multiple Private Networks
  • Monitor servers on your private network behind your firewall
  • Supports Proxy servers
  • Highly recommended, although using a VPN and Wi-Fi still supported
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Keychain

ITmanager.net includes a secure encrypted Keychain, allowing you to store all your credentials in a single place and quickly connect and manage servers using your keychain.

Secure Storage

Keychain is encrypted on the client side using a hash of the account password

Credential Sharing

Share credentials between multiple saved server connections

VMware and Amazon

Quickly connect to VMware VM’s or Amazon EC2 Instances using saved credentials

Auto Sync

Keychain is synced automatically between all your mobile devices

1Password Integration

Integration with 1Password keychain is available for iOS

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Audit Logging

The Audit Logging feature helps you to increase the security compliance of your IT team. This feature lets you view which user performed which action, such as rebooting a server or resetting a password, as well as when this action was performed. Audit Logging can be accessed only by logging in to the ITmanager.net Web App.

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Two Factor Authentication

The ITmanager.net service is compatible with the Google Authenicator, enabling Two Factor Authentication for every device. Download the Google Authenticator app to set up two factor authentication on your account.