PagerDuty App Integration Guide

PagerDuty App Integration Guide

Here’s how to set up with PagerDuty

Getting Started is an all-in-one enterprise server and network administration service with users of all sizes all over the world. Our software unifies common server management tasks onto any smartphone, tablet or computer. Integration of PagerDuty is available in the iPhone, iPad, BlackBerry, Android and Web apps.

Should you have any questions regarding this integration please contact Customer Care at or call us at 1-613-853-3626.

In PagerDuty

  1. Go to Services and click Add New Service

2. Enter “” as the Service Name

3. Click on Select a tool under the Integration Type and then in the drop down menu, select

4. Click Add Service

5. Once the service is created, you’ll be taken to the service page. On this page, you’ll see the “Service API key”, which will be needed when you configure to send events via PagerDuty.

In the App

  1. Open the app, click on Settings on mobile apps or your User Name in the Web App
  2. Click on My Company on mobile apps or Company Settings in the Web App

iOS Setup

Android Setup

Web Setup

3. Enter the “Service API key” from above into the PagerDuty Key field

4. Click Save

iOS Setup Key

Android Setup Key

Web Setup Key

Configure which monitors will send events to PagerDuty

When configuring a monitor in you must indicate what to notify when this monitor generates an event. To send notifications via PagerDuty, select the “Notify PagerDuty” switch.

iOS Enable PagerDuty

Android Enable PagerDuty

Web App Enable PagerDuty

PagerDuty will be notified whenever a new downtime event is triggered, as well as when the service returns to normal. You must enable this setting on all monitors you want to send to PagerDuty.