Category: Managing Services

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RPC Server Unavailable

Run the command “winrm quickconfig” from the command prompt of the server being managed If this does not work then follow these more advanced steps from the Microsoft KB: https://social.technet.microsoft.com/wiki/contents/articles/4494.windows-server-troubleshooting-the-rpc-server-is-unavailable.aspx Another useful article for troubleshooting RPC server unavailable issues is here: https://theitbros.com/the-rpc-server-is-unavailable-0x800706ba/ Still have questions? Call us at: 1-800-371-4841 Send us an email: support@itmanager.net Submit a […]

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Importing or Exporting a Large Number of Servers Using Json

Note: Only available in the ITmanager.net web client, under Add Services and Add Monitors you can Import/Export (options are at the bottom of the drop-downs): Export – If you are inside a folder, export will only show things from inside that folder…you then can pick what from inside the folder to export. Additionally, when exporting, […]

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Importing or Exporting a Large Number of Monitors Using a Json or CSV Text File

Note: Only available in the ITmanager.net web client, under Add Services and Add Monitors you can Import/Export (options are at the bottom of the drop-downs). Export – If you are inside a folder, export will only show things from inside that folder…you then can pick what from inside the folder to export. Additionally, when exporting, […]

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Re-ordering Services

Re-ordering on iOS Select Services Select the Pencil icon in the top right corner On the Service that you would like move perform a “long press and hold” on the “options” icon(three lines) on the right of the Service Drag the Service to the position you would like it in Re-ordering on Android Select Services […]

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Moving a Service Into a Folder

Login to the ITmanager.net Web App here: https://www.itmanager.net/account/login/ Once you are logged in to the web app click on the icon between the pencil and the trash can and drag your service into the folder you want Still have questions? Call us at: 1-800-371-4841 Send us an email: support@itmanager.net Submit a support request and we will get […]

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Deleting a Service

Deleting a Service on an iOS Device Go to your list of Services Swipe left service that will be deleted, a red Delete button will appear Click Delete and the Service will be removed Deleting a Service on an Android Device Go to your list of Services Swipe left service that will be deleted, a […]

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Editing and Deleting Services

Editing Services Select Edit Select a Connection Make necessary changes and Save Deleting Services Select a Connection Select Edit Select the red x icon to delete Confirm your choice by selecting Yes A How To Video on editing and deleting your Services in ITmanager.net on Android: Still have questions? Call us at: 1-800-371-4841 Send us […]

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Creating a Folder and Adding Connections to a Folder

Creating a Folder Select the + in the top right corner Select Folder, name the folder and save Adding Connections to a Folder Select the folder you wish Select the + in the top right corner Select the devices you wish to add, name the device and save Repeat as needed A How To Video […]

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