Category: Managing Services

Home Support Managing Services
RPC Server Unavailable

The most common way we have found that helps resolve a lot of these issues is to run the command “winrm quickconfig” from the command prompt of the server being managed.  If this does not work then follow these more advanced steps from the Microsoft KB: https://social.technet.microsoft.com/wiki/contents/articles/4494.windows-server-troubleshooting-the-rpc-server-is-unavailable.aspx Another useful article for troubleshooting RPC server unavailable […]

Read More…

Import_Export a Large Number of Servers Using Json

If you would like to import a large number of Servers into ITmanager.net instead of manually adding them in one at a time. Here are the instructions: Note: Only available in the ITmanger.net web client,  under Add Services and Add Monitors you can Import/Export (options are at the bottom of the drop-downs):     1) Export […]

Read More…

Import_Export a Large Number of Monitors Using a Json or CSV Text file

If you would like to import a large number of Monitors into ITmanager.net instead of manually adding them in one at a time. Here are the instructions: Note: Only available in the ITmanger.net web client,  under Add Services and Add Monitors you can Import/Export (options are at the bottom of the drop-downs):     1) Export […]

Read More…

How do I re-order Services?

On your iOS device go to your list of Services. Click the Pencil icon in the top right corner. On the Service that you would like move perform a “long press and hold” on the “options” icon(three lines) on the right of the Service. Now drag the Service to the position you would like it […]

Read More…

How do I move a Service into a Folder?

To move your services into a folder, you will need to login to the ITmanager.net Web App here: https://www.itmanager.net/account/login/ Once you are logged in to the web app you can simply click on the icon between the pencil and the trash can and then drag your service into the folder you want. […]

Read More…

How do I delete a Service?

Deleting a Service/Monitor on an iOS device: Go to your list of Services or Monitors. For the Service/Monitor you would like to delete “swipe” left on it and a red Delete button will then appear. Click Delete and the Service/Monitor will be removed. With the “Delete” button visible if you change your mind and do NOT want […]

Read More…

Editing your Services- Video

This video shows you how to edit and delete your Connections on ITmanager.net: […]

Read More…

Adding a Folder for Organization- Video

In this tutorial video with ITmanager.net we will show you how to add a folder to better organize connections. Then we will add an SSH Session and Telnet Session and perform some SSH / Telnet commands. […]

Read More…