Category: ITmanager.net Enterprise Server

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“Cannot Connect To API.” Error Troubleshooting

When installing the ITmanager.net Enterprise Server, if you encounter an error message saying “Cannot connect to API.”, such as below, please try the following steps: Solution 1: Make sure the computer is connected to the internet. Try connecting to www.itmanager.net from that computer and see if it connects. Solution 2: Make sure the date/time on […]

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Uninstall the ITmanager.net Linux Enterprise Server

How to uninstall the ITmanager.net Linux Enterprise Server: In the ITmanager.net install folder there is a script called “uninstall” It should be located in /opt/ITmanager.net/uninstall Still have questions? Send us an email: support@itmanager.net […]

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Setting up the Enterprise Server from the Command Line

  Setting up the Enterprise Server from the Command Line To install the ITmanager.net Enterprise Server from the command line and configure it automatically, simply enter the following command: ITmanagerInstall.exe /VERYSILENT /login=YOUREMAIL /password=YOURPASSWORD /name=SERVERNAME YOUREMAIL: Is the account you signed up for ITmanager.net with, this option is required. YOURPASSWORD: Is your ITmanager.net account password, this […]

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“Error saving settings: Error: connect ECONNREFUSED” Message

The “Error saving settings: Error: connect ECONNREFUSED” error message occurs when setting up the Enterprise Server if the ITmanager.net service fails to start during the installation. The solution is to uninstall the Enterprise Server and then reinstall it. Still have questions? Send us an email: support@itmanager.net […]

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Benefits of Setting Up the ITmanager.net Enterprise Server

The Enterprise Server for Windows management is required for several reasons: 1) The Enterprise Server allows you to access your servers whether on the local wifi network or the cellular network without the need for a VPN. 2) The Enterprise Server simplifies the configuration of Windows servers, several of our customers were hitting Kerberos errors […]

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Setting up the Enterprise Server using your company/own VPN

Download the ITmanager.net Enterprise Server Installer here: www.itmanager.net/download/ Install the Enterprise Server on a Windows server inside your private network, ideally a server which is always on and permanently connected to your network. Although, for testing purposes you may install the PNC on a desktop or laptop computer. It is only required to install a […]

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Setting Up a Static IP with the Virtual Appliance(OVA) ITmanager.net Enterprise Server

Login to the VM and give it a static IP The username is “itmanager” and password is “itmanager”, the user has sudo privileges To change to static IP instead of DHCP follow the below 5 steps: 1. If you follow the instructions in the Debian wiki to set a static IP you will break your network until you […]

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Is the Connection Secure?

The ITmanager.net Enterprise Server uses an SSL VPN connection back to your networks. The connection is encrypted twice; once by our SSL VPN and then again by the management protocol used to manage your servers. For example, the management protocol may be SSH or HTTPS depending on the service being managed. You can securely access the […]

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Uninstalling the macOS ITmanager.net Enterprise Server

1. Open Finder from your desktop menu. 2. Select Applications – once selected you should see or scroll to the ITmanager.net icon 3. Double click on the ITmanager.net icon and a new window will open showing an “Uninstall” Icon 4. Double click the uninstall and follow the instructions. It will say that it is installing […]

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Understanding How the Enterprise Server Works

The ITManager.net Enterprise Server works whether you’re on a remote Wifi network or a cellular connection. The Connector uses an SSL VPN connection back to your networks. The connection is encrypted twice; once by our SSL VPN and then again by the management protocol used to manage your servers. For example, the management protocol may be […]

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