Category: Server Monitoring

Home Support Server Monitoring
Monitor Failure Saying that it Cannot Connect to Port 5985

Windows monitoring & management now requires that WinRM (Remote PowerShell) is enabled on your Windows servers. If you get a failure message from a monitor saying that it cannot connect to port 5985, you must enable WinRM on the target server by running the PowerShell command “winrm quickconfig”. Note: For legacy Windows machines like 2008 R2 please check […]

Read More…

When Adding a New Ping, HTTP or TCP Monitoring Notification, What do the Start Notification and Repeat Notification Settings Mean?

When adding a new Ping, HTTP or TCP monitoring notification, click “Add new..” under the NOTIFICATIONS section. The Start notification field lets you input the number of failures you want to happen before ITmanager.net sends you the first notification. The default is 1. The Repeat notification field lets you input the number of following failures after […]

Read More…

Monitoring Notification Options

ITmanager.net can be configured to receive downtime, slow response, errors and uptime notifications by email, SMS, Android push, iOS push or via PagerDuty. Configuration for notification delays, repeat notifications as well as dispatch notifications to other admins is possible as well.   Email Notifications Receive an email for every downtime, slow response, error and uptime notification. […]

Read More…

Setting Up an SNMP Monitor

1. Open ITmanager.net and select the Monitoring icon. 2. Select the Add Monitor(+) in the top right corner. Then click on SNMP 3. In the configuration settings see the “Monitor Metric” for Network Usage and Storage 4. If Custom is selected, the OID(Object Identifier) number of the item to monitor custom values is needed Still have […]

Read More…

Setting Up A Customer Monitor

With the ITmanager.net Custom Monitoring API you can monitor any value on almost any server and be notified if the server goes down or the value changes outside of normal parameters.  In order to do this you must implement an HTTP server using your preferred web technology that returns a simple JSON object.  The ITmanager.net […]

Read More…

Network Monitor and Setting it up

Network monitors will notify you when an entire remote network is not responding. This allows for a reduced number of redundant notifications to occur when a remote network goes down as well as makes it much more customizable.   Setting up a Network Monitor Click on the Monitoring icon (in this screen shot at the […]

Read More…

Monitoring a Server in a Different Subnet

When setting up a monitor on a server that is in a different Subnet the ITmanager.net Enterprise Server may be blocked by a Firewall.  The solutions to this is to set up pre-config’d WMI ports in Windows Firewall which will then allow the connection. Still have questions? Call us at: 1-800-371-4841 Send us an email: support@itmanager.net […]

Read More…

Connections/Monitors Are Setup but Are Not Working

For your connections/monitors to work correctly you need to setup the ITmanager.net Private Network Connector (PNC). The connector acts as a VPN giving you secure access back to your IT network. Video PNC setup : https://www.youtube.com/watch?v=j3b8bOWIK8Q If you have setup the ITmanager.net Enterprise Server but you are still not able to connect, when configuring your connections/monitors, be sure […]

Read More…

Setting up ITmanager.net with PagerDuty

For step-by-step instructions on how to set up ITmanager.net PagerDuty notifications, check out our PagerDuty Integration Guide: https://www.itmanager.net/pagerduty/ Still have questions? Call us at: 1-800-371-4841 Send us an email: support@itmanager.net Submit a support request and we will get back to you as soon as possible! […]

Read More…

Monitoring Internal Servers

To monitor internal servers, please install the ITmanager.net Private Network Connector on your server. The Private Network Connector is available for download here: https://www.itmanager.net/download/ Still have questions? Call us at: 1-800-371-4841 Send us an email: support@itmanager.net Submit a support request and we will get back to you as soon as possible! […]

Read More…