Your ITmanager.net account credentials are salted and hashed when stored on our servers and never stored in plain text. All communication between our client and our servers is over SSL and authentication follows the JWT spec.
If you choose to store your connection profile passwords in order to sync them between devices, then they are also encrypted using a hash of your password as the secret key before storing them.
Saving your passwords is entirely optional and you can be prompted every time you connect instead.
Still have questions?
Call us at: 1-800-371-4841